FAQ

Perguntas frequentes

What is home automation?


Your home is automated when the devices at your home are connected to the internet and you can control these devices from anywhere in the world.




Why do I need Smart Touch Switches?


Smart touch switches are switches that operate through capacitive touch technology (same technology as in your mobile phone) and Wi-Fi chips in these switches allow you to control your devices such as lights, fans, AC’s and geysers over the internet from anywhere in the world.




How do I choose the right switch for my room?


The answers to the following questions will help you choose the right switch for your room.

  • How many lights and how many fans do you need to control?
  • How many AC’s or Gesyers do you want to control?
  • How many switch panels are already present and what is the size of these panels.
You can also read this blog for any help in choosing the right switch. https://www.iotics.io/post/guide-to-buying-a-smart-switch




What happens if there is a power cut?


The switch will stop functioning if there is a power cut. Once the power is back on, the switch will return to its original function.




What is the difference between the touch switches and normal switches?


Touch switches are electronic devices that work with capacitive touch technology meaning conductive touch of a human finger will trigger the on or off state of the switch.




What is the life expectancy of a smart switch?


Relays used in smart switches have been tested for more than one lakh on/off cycles so the life expectancy of these devices are very high.




Where do I buy the device?


You can buy the device on our website or on Amazon. If you would like to speak to us before you do please call +91 9487044355 and we will be happy to assist.




Do I have to change all my switches in my house?


No, you do not have to change all your switches in your home. What we recommend is for you to change a couple of switches in your hall, bedroom or any of the other rooms that are used often. This will help you get used to the different benefits of these switches. But if you are building a new house and you would like to automate most of your rooms, just make sure you have a great Wi-Fi router before installing more than 10 switches. Here is a guide to getting the right Wi-Fi router for your smart home.




Can we touch the switch with wet hands?


You can touch it with wet hands.




Can I connect dimmer lights to the fan switch?


No you cannot use the fan switch as a dimmer. However, you can dim incandescent bulbs with our 3 Lights & 1 Fan device.




How do I connect a normal socket to smart switches, what is the maximum load capacity?


Any smart switch load can power the normal socket, Our switches are rated for max. 1000W resistive loads and 100W inductive loads and electronics loads such as chargers 100W max.




What is the payment process?


We accept payment through direct Bank Transfer, PayTm and other UPI apps such as Google Pay and Phone Pe. We don’t accept cash on delivery.




Are the switches made in India or China?


These switches are designed, developed and manufactured in Tamil Nadu, India. The complete knowhow and intellectual property, from electronics to cloud technology has been created by our in house engineers. We have built and tested these smart switches from the ground up, for the Indian market.




What makes iotics switches great?


In our humble opinion, what makes iotics switches great is that these switches are a perfect combination of elegance, affordability, reliability and features.